Privacy Policy

Last updated: January 2024

Blazing Axle d.o.o. ("we," "our," or "us") operates the blazing-axle.com website and provides villa rental services along the Croatian coast. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide Directly

When you make an inquiry, book a property, or communicate with us, we may collect:

• Name and contact information (email address, mailing address)
• Travel details including dates, group composition, and preferences
• Payment information processed through secure third-party providers
• Correspondence records including emails and messages
• Special requests or requirements you share with us

Information Collected Automatically

When you access our website, we may automatically collect certain information:

• Device information including browser type, operating system, and device identifiers
• Log data such as IP address, access times, and pages viewed
• Location information derived from IP address
• Cookies and similar tracking technologies (detailed in our Cookies Policy)

How We Use Your Information

We process your personal data for the following purposes:

• Responding to inquiries and providing customer service
• Processing and managing villa bookings
• Communicating about your reservations and related services
• Sending promotional materials where you have consented
• Improving our website and services
• Complying with legal obligations
• Protecting against fraud and ensuring security

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Contract performance: Processing necessary to fulfill our booking agreement with you
• Legitimate interests: Processing necessary for our business operations, provided these interests do not override your rights
• Consent: Where you have given explicit consent for specific processing activities
• Legal obligations: Processing necessary to comply with applicable laws

Information Sharing

We may share your information in the following circumstances:

• Property owners: Necessary details to prepare for your arrival and stay
• Service providers: Third parties who assist in operating our business (payment processors, email services, analytics providers)
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with any merger, sale, or acquisition of company assets

We do not sell your personal information to third parties for their marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Booking records are typically retained for seven years for tax and legal compliance. Marketing preferences are retained until you withdraw consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage practices. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Access your personal information we hold
• Correct inaccurate or incomplete data
• Request deletion of your data under certain circumstances
• Object to or restrict certain processing activities
• Data portability where technically feasible
• Withdraw consent at any time for consent-based processing

To exercise these rights, contact us using the information provided below.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data outside the European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "last updated" date. We encourage you to review this policy regularly.

Contact Us

For questions about this Privacy Policy or our data practices, please contact:

Blazing Axle d.o.o.
Vukovarska ulica 47
21000 Split, Croatia
Email: [email protected]

You also have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your residence, place of work, or place of the alleged infringement.